Not sure if it's been mentioned before, but the Adult Links on O2 Active display a lot a flesh which I thought this system was designed to stop. It can't be because someone makes money on the Videos you download.
I argee with other comments, they know who I am, why do I need to verify it. A child could do it with a credit card. It's only a quid so likely to be paid by the CC provider, you may not notice for 30 days or so that it's gone though. |
Hi kebabselector
Thanks for flagging the O2 Active site, we're looking into that now.
You're absolutely right - we know the name and date of birth of the account holder, but that's not necessarily who's using the phone.
Many parents get contract phones for their kids to use, but would most likely be unhappy if those kids used their credit card - for any amount or reason - without their knowledge. This is why we charge the £1, it will appear on the cardholder's statement, alerting them to the transaction and clearly describing what it was for.
Of course, we can't force people to check their credit card statements, but we have to make every available effort to ensure that the verification process isn't abused by youngsters looking to bypass it without their parents' knowledge.
To make sure customers aren't out of pocket as a result of this transaction, we add £2.50 to their Pay & Go credit, or deduct it from the next Pay Monthly bill.
Thanks
Chris
