Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
A friend received this message on WhatsApp. If you get this, or something similar forward it to 7726 to report it to O2. One giveaway is the assumption that everyone has an iPhone and uses the Safari browser. Just a heads up. Be careful out there.
Hi everyone - my sister is currently experiencing the below; because of the issues mentioned, she's unsure if it will create further problems by creating her own account to post this.I hope this is the correct Forum Board to raise this. Her query is ...
My Volt benefit of unlimited data has not been added to my plan. Ive contacted both O2 and Virgin Media and have emails from both parties stating my account is eligible, yet still no data boost. When I check in the O2 app I’m told “You’re not current...
hi guys. yesterday I received one SMS message and email saying I had changed my spend cap and the changes would take effect within 24 hours . half hour later I got another message via sms and email saying I had spent 100% of my spend cap. I had not a...
Great difficulty in signing in to O2 on my Xperia LI This happed before with my Lumia 640 & 650It's to do with my Security Question, answer was input in town's O2 shop probably when I first went over to a smartphone ... I reckon it was input incorrec...
I've been scammed multiple times and o2 are the only company that's helped the scammers. Don't trust this fraud company
This is not about O2 but is a subject that is raised from time to time on this community :- Network Rail working to fix mobile phone “no-spots” in railway tunnels and cuttingshttps://www.ianvisits.co.uk/articles/network-rail-working-to-fix-mobile-pho...
This is obviously to management of the O2 website. I find that certain information that could be added very easily to the website is MISSING!!!For instance, why not record the start date of your airtime contract under the say, 24 months, then you wil...
How cone everytime i report a poor signal i just get a ‘nothing wrong with network’ response. O2 used to be one of the best for coverage but it is now so terrible i am considering leaving. I don’t mean random remote areas. I am talking big towns. I l...
I ordered the Switch on the 6th of June, it was actually for a birthday gift but the birthday has passed now. Does anyone know why it’s taking so long to send out? I’ve checked almost everyday and it says More than 4 weeks - do they not have stock? i...
