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Constant Pop Up on Forum

madasaf1sh
Level 77: Grand Master
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Is anyone else getting constant pop ups on the forum, such as this 

madasaf1sh_0-1674144256548.png

 

No matter which browser or OS i use they pop up every few minutes... 

How can I kill the damn things... 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
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Oh dear! Thanks for trying anyway @Dave-O2 x

Veritas Numquam Perit

Girl in a jacket
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jonsie
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'Twould seem Khorus site issues are fast catching up with the O2 website issues

Hope it's not the same guy in the garden shed tackling both whist eating his crisp butties!

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Chrissiealone
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I haven't deleted anything, and I keep getting them. I just assumed that this was a feature.

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pgn
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@jonsie wrote:

'Twould seem Khorus site issues are fast catching up with the O2 website issues

Hope it's not the same guy in the garden shed tackling both whist eating his crisp butties!


The Curse of Khoros, of course! 😱😉

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pgn
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@Chrissiealone wrote:

I haven't deleted anything, and I keep getting them. I just assumed that this was a feature.


T'would seem it is becoming so, @Chrissiealone 😖

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pgn
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@Dave-O2 wrote:

Hello everyone,

 

The latest I have available to share on this is that the developers are still working on the case and if it's not something that can be fixed before then, we're told the fix will be implemented alongside the next major update - for which we currently have no ETA.

 

Currently, the pop-up isn't something we can turn off at this time either.

 

Sorry, I know that this is not the update we were all hoping for 😣 Fingers crossed for some good news on this in the near future :fingers_crossed:

 


Any update on the next release, @Dave-O2 - and if it might perhaps rid the forum of its persistent pop-up?

Screenshot 2023-09-27 214545.png

 

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Bambino
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I can't remember when the popup first started, but the first post in this thread was over nine months ago. I'm pretty sure the first was long before that. If I were on O2's tech team I'd be really embarrassed. Incompetence rules. 

I DO NOT WORK FOR O2



Funniest-Thread-2
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madasaf1sh
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It is getting that bad, every time I write a reply I get stopped... About to just give up...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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pgn
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And I finally got it to upload my annotated and amended version of the pop-up up above 🤣

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gmarkj
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Had to reset Chrome on my laptop yesterday, and now I too have fallen foul of the questionnaire pop up...

Any update @Dave-O2 ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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