Re: Community forum problems - Page 3

Cleoriff · ‎27-05-2015

I know @MI5 started his 'Lonely' thread yesterday.... as he was the only one who managed to get online ...but I thought I would start this one in the hope that management may be able to advise us about Forum issues

Many of the regulars are aware of problems experienced when trying to access the forum over the past 2 days

For me it started on Monday 25th. All ok first thing, then unable to log on for about an hour 8-9am

I had problems again on the Monday evening ...no access from 4-7 pm.

Yesterday (Tuesday) I was 'locked out' from about 4pm till 9pm.(Along with the majority of others I suspect...except MI5) Twitter was alive with the sound of complaints

It was stated that GiffGaff had the same problem.

So a couple of questions from me....

Is this related to Mondays network outage?

Has the forum been compromised?

Is it likely to happen again soon?

Veritas Numquam Perit

Cleoriff · ‎27-05-2015

@MI5 wrote:
I'm in

Here's the Daddy....

Veritas Numquam Perit

MI5 · ‎27-05-2015

It's very slow and in low res though......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎27-05-2015

So...some can...and the four I have listed still can't. So obviously the forum is not working properly......

Veritas Numquam Perit

Toby · ‎27-05-2015

Hi @Cleoriff

We're continuing to look into it.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Toby · ‎27-05-2015

Hi @Cleoriff

We're continuing to look into it.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

viridis · ‎27-05-2015

@Toby is it ddos?

MI5 · ‎27-05-2015

@viridis wrote:
@Toby is it ddos?

Only one answer to that Q

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎27-05-2015

@MI5 wrote:
It's very slow and in low res though......

I am only accessing via laptop and think I probably just got lucky. I logged on about 6.30 and haven't logged out

As I say there are many who can't get on at all...others who can't get back on having posted once this morning

Veritas Numquam Perit

viridis · ‎27-05-2015

@Cleoriff
A DDOS (distributed denial of service) is when 18 year old think they are super hackers by sending masses of data to a server (xxGBPS) in an attempt to make the servers either cripple under load or the security software think it's under attack, and subsequently shuts down operations.

MI5 · ‎27-05-2015

Usually in the form of continuous, multiple log on attempts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.