General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

What phone should I get when I can upgrade next April?

Above. I'm considering a Google Pixel 10 or whatever number the Samsung Galaxy's on by then, both Android, I can't use an Iphone because Itunes isn't available on Linux. I'm also considering the new Honor phone in black because it's more pocket frien...

O2 shockingly bad - Virtual Assistant rubbish

Been trying to talk to a human Virtual Assistant so bad.Got to talk to Rahul after 20mins with Virtual Assistant shutting chat.I have left O2 told Rahul I don't have the O2 app and my number is no longer with O2.Rahul says he going to pass me to anot...

If I was to get an Iphone on my next upgrade - Could I use Itunes on Ubuntu Linux to download stuff?

Above. Or should I stick with the tried and tested Android OS?

Switch up credit check

Hi gang! Question for the room. Do we know if o2 do a full credit check on switch up customers?? Curious if anyone has ever failed a switch up? Lots of conflicting answers on the web!

Mercury Prize-nominated Kojey Radical surprises music fans with an intimate gig in the Scottish High

For information :- Mercury Prize-nominated Kojey Radical surprises music fans with an intimate gig in the Scottish Highlands, powered by O2’s network - Virgin Media O2https://news.virginmediao2.co.uk/mercury-prize-nominated-kojey-radical-surprises-mu...

O2 and Nicholas Daley Call Time on Ticket Touts with Limited Edition ‘TOUTS OUT’ Slogan T-Shirt

For information :- O2 and Nicholas Daley Call Time on Ticket Touts with Limited Edition ‘TOUTS OUT’ Slogan T-Shirt - Virgin Media O2https://news.virginmediao2.co.uk/o2-and-nicholas-daley-call-time-on-ticket-touts-with-limited-edition-touts-out-slogan...

Virgin Media O2 UK Celebrates Hiring 1,000th Apprentice

For information :- Virgin Media O2 UK Celebrates Hiring 1,000th Apprentice - ISPreview UKhttps://www.ispreview.co.uk/index.php/2025/09/virgin-media-o2-uk-celebrates-hiring-1000th-apprentice.html

no phone data for 3 weeks!

can someone help me i am tearing my hair out. My daughter's phone was recently stolen. After I reported it to O2, they promptly issued a replacement physical SIM, which initially worked as expected. My daughter subsequently purchased a new handset fr...

OPPO Find X8 Pro

Hi no issue with the phone but it never came with the charging plug which its meant to as the reviews I've watched on YouTube have it in the box .Its meant to be OPPO flagship phone which should come with charging plug .Thanks

Buy new phone in EU countries

If I buy a Samsung s25 ultra while I'm in Cyprus, I am here for while and I need a new phone desperately and I have an o2 pay as you go sim cardIs that okay.Will it cause problems when I set it up, ie location. My other option is buy online in UK and...