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Can no longer add data to my account

Anonymous
Not applicable

Hi

 

As of two days ago I can no longer add data bolt ons to my monthly account. Seriously annoying... I don't want to upgrade to the next level. So I am just sat here without data for a few days. Changing the terms of service mid way through my contract is not impressive. I will be leaving O2 at the earliest opportunity.

Lisa

Message 1 of 13
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12 REPLIES 12

Anonymous
Not applicable
Finally got through. there is a bug in the update system at the minute. Was able to add data via cs. phew.
Message 11 of 13
623 Views

MI5
Level 94: Supreme
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Registered:
Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 13
621 Views

Anonymous
Not applicable
Finally got through. Apparently there is a bug in the update system was able to buy one via customer services. phew.
Message 13 of 13
620 Views