on 12-07-2022 09:54
Need BT's general UK Contact Number for Customer Services please. Need ancient cracked and wiggly cable replacing ASAP.No Wi-Fi at home. Laptop down.Need quick repair to redeem £150 voucher from supermarket.
.Early cut off date in August.
Any help will be gratefully received.
on 12-07-2022 10:07
on 12-07-2022 10:07
Good luck in BT doing anything fast....
Try 0800 800 150
BT usually charge you for the cable replacement, if the wire is internal...
on 12-07-2022 10:08
0800 800150
on 12-07-2022 11:16
on 12-07-2022 11:16
Good conversation with BT Customer Services representative. Very lucky I could remember my old landline number. Apparently it is SKYs responsibility !
Anyone have SKYs Customer Services number ?
As Ever ..... I am always grateful for any help given.
on 12-07-2022 12:14
on 12-07-2022 12:14
on 12-07-2022 19:34
on 12-07-2022 19:34
on 13-07-2022 08:21
on 13-07-2022 08:21
Lovely productive professional customer service advisor Jess from Sheffield. Upshot is Engineer to investigate. Outdoor problems take priority. After checking engineer may replace Cruddy cabling. Feeling alright. Thank you again Rich.
Please a shout for Jess at Sheffield Customer Services 8am @@Martin-O2
on 13-07-2022 10:35
on 13-07-2022 10:35
Waiting for texts from SKY. Have told them Friday for visit would be final day.
21-07-2022 09:48 - edited 21-07-2022 09:52
21-07-2022 09:48 - edited 21-07-2022 09:52
Upshot is Openreach engineer sorted out the small white box + neatly made good outdoor cable from street wooden pole to my house + sorted out bundle of wires and old and current SKY hub ..... now have active laptop on Wi-Fi ... = ... Yay ! .......
Regarding my call to SKY Customer Services ..... let's be kind and say the person who answered my call is not like RONSEAL ....... *Winks*