Be aware O2 scam(switch from Pay as you go to Pay Monthly)!!!
O2 running this offer for a long time Pay as you go customer(you have to be with them at least 6 months I believe) who willing to switch to a 12 month contract.Reluctantly but i went for the offer(full pay first month,secound month double discount 26 pounds,and the rest of the 9 months single 13 pound off the bill plus a free phone not a latest one of course).
I signed up for the contract online, basically you type your old Pay as You go number in if you eligible they put you through the usual questionaries.the discount show up in the first pages but when you complete the contract there is no sign of your "discount".
i tried to call customer services (202 always down of course) so I went to the local store they reassured me i should get the discount.
Just a week before my second payment(due to the double discount) checked my o2 account of course no sign of discount.Customers services number down just like always i managed to chat with a teammember who also reassured me it was just a system failer put my request through i should get my discount in the next couple of days.
Of course nothing happend, same chatting taken place just before the payment due same result,went to store store manager didnt care too much sorry we cant do anything about it,so rush to the bank and cancel my direct debit.
I think it surley a scam o2 staff didnt look suprised and they didnt care at all they know whats going on i wasnt the first idiot who felt in their trap.
So be aware try not to go for any of their offer tried to avoid o2 if you can
