Bad complicated signing in on line.

[Anonymous]

Sir / Madam,

I have a whole afternoon trying to pay my bill, i found nothing straight forward and to make matter worse you had my user name incorrect, there was total confusion from beginning to end, i do not know where the .com came from, so then i got onto chat and spoke to a lady who gave me a tempory password so that i could change mine, that did not work, so i decided to pay my bill by phone which was okay but then i was given another temporary pass word so that i could enter my account on line and enter a new p/word, that did not work either, whether i will attemp at another time to pay on line time will tell, i was close to finishing my contract with you thats how frustrated i was.

                        Yours truly 

                         Raymond Cox  

[Cleoriff]

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@jonsie wrote:

Like I said....don't see a problem myself.

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No nor me. Must admit though. it took him 10 years to be mature enough to realise this was the only way.

Prior to that, money in his pocket made him feel good... and to hell with the bills

[jonsie]

Money in the pocket these days for me is a piece of plastic measuring 85.60 × 53.98 mm (3.370 × 2.125 in).