Awful service all around.

[PRETTY_FLY]

I have had awful network coverage for years. They lie to you and do nothing. My complaints are ignored. I pay for airtime for my watch but it doesn't work. They ignore my requests for documentation. I won't be paying them another penny.

[Bambino]

@PRETTY_FLY If you stop payments for anything you're contracted to O2 for, the only one who gets hurt is you. It can affect your credit rating for anything you may need credit to buy, including a mortgage. 

If you want to lodge a formal complaint, see this: How to Complain | Help | O2

[jonsie]

Why would you stay with a company that has given you poor network coverage for years?