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Application for £8 sim rejected twice despite perfect credit

Sibelius70
Level 1: Joiner
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I ordered an £8/month sim and was rejected twice. I couldn’t understand and  worried that something was wrong with credit files. I checked and  found these scores:

 

Experian 999/999

 Equifax  943/1000

 

Transunion  665/710

 

I have a long credit history and have not once been late with a payment. I also have an excellent salary and no debt, except for a small remaining mortgage. This doesn’t make any sense. 

 

Can anyone explain why this might have happened?

 

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madasaf1sh
Level 78: King of Kings
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duplicate post

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Sibelius70
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I tried to post and it said there was html error, but I guess it posted anyway.

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