Solved: Re: Anyone Else Had problems With UK Mail Delivery... - Page 7

Anonymous · ‎14-11-2012

Ive ordered a pay monthly contract phone at the weekend i knew i was at the hospital on monday so chose Tues as delivery day, received a text monday from UK Mail saying it would be delivered between 1-3pm great i thought, tues morning 10.30 i get a text saying "Your O2 order has experienced a possible delay please contact blah blah blah". So i rang them after waiting 0ver 5 mins someone finally answered to say "sorry it went to the wrong depot it will be with you tomorrow", because of pass dealing's with these so called delivery companies i rang again this morning to double check after a lot of umming and ahhing he said "yes its in nottingham you will get it today" im not holding my breath as the site shows it was supposed to be delivered before 12!.

Uk, Yodel, HDN all seem as bad as each other! not one can be relied upon.....would'nt mind but im being charge for this contract by O2 but not even had the goods yet!......ok rant over

Anonymous · ‎20-12-2013

Still waiting for delivery of my lg g2, 11 a.m - 3 p.m delivery slot, now 18:55 pm , absolute farce , and my new contract began yesterday , what to do ? I've rung hotmail twice now and they pretend they can't even contact the driver to find out where he is , just mealy-mouthed platitudes about how they promise it'll be delivered today . They said they could deliver any time up to 8 p.m which is a mere hour away , I don't know who to be more angry with , o2 for using this bunch of amateurs or the amateurs themselves , what to do ?

Anonymous · ‎20-12-2013

Ukmail not hotmail, rubbish kindle autocorrect again

MI5 · ‎20-12-2013

If you talk to CS after your phone finally arrives they will adjust your bill so you're not paying for the lost days.
No help now I know but a little consolation at least.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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anticpated · ‎31-12-2013

Why not just stump up the cost for Royal Mail and O2 will have many more happy customers.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra

perksie · ‎31-12-2013

@anticpated wrote:
Why not just stump up the cost for Royal Mail and O2 will have many more happy customers.

How much extra would you want to pay on your contract?

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MI5 · ‎31-12-2013

I'm not sure what the contracted rates are between UK mail / DPD etc and O2 but I'm sure Royal Mail would discuss a deal with them....?
It's less than £4 on a personal level to send a modern smartphone 1st class registered with insurance.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎31-12-2013

The postage on the one sent to me for evaluation was about £7.00.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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MI5 · ‎31-12-2013

Just received one with £3.62 on it......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎31-12-2013

Do you know what UKMail charge?

Having said that I have never lost a delivery from any source and I'm a bit doubtful about some of the reports where people say they have.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎31-12-2013

I can't see any prices listed so I guess they are just corporate individually negotiated bulk prices....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Anyone Else Had problems With UK Mail Delivery??