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All I'm saying is....

viridis
Level 56: Guvnor
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..that maybe the swearfilter should be extended to usernames too.

 

Message 1 of 33
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Anonymous
Not applicable

How does that get passed through 

Message 11 of 33
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Anonymous
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I've seen far worse on giffgaff Smiley Indifferent

People's usernames often reflect their mood at the time of posting, and if it's intended to be a one-off rant before they leave, then you get a sense of the type of discussion that's being started.

I can understand people's frustration at times, but if they can't keep it civil, then I find it best to ignore them (although a report where appropriate is always useful).

Message 12 of 33
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Anonymous
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@Anonymous wrote:

I've seen far worse on giffgaff Smiley Indifferent

People's usernames often reflect their mood at the time of posting, and if it's intended to be a one-off rant before they leave, then you get a sense of the type of discussion that's being started.

I can understand people's frustration at times, but if they can't keep it civil, then I find it best to ignore them (although a report where appropriate is always useful).


Thing is @Anonymous people have been reporting it but so far nothing has been done 

Message 13 of 33
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Anonymous
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Then I hope that @Toby is following this discussion, because it's an issue that needs addressing.

Message 14 of 33
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Bambino
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It's Saturday.....Who's there?

I DO NOT WORK FOR O2



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Message 15 of 33
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Toby
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Thanks for flagging @viridis.

 

Filters for usernames work in a slightly different way and our filter list is quite vast (as I used my own memory of bad language to create it ;)), but there will aways be the odd phrase that gets past. The best way to report these is privately to me, so as not to perpetuate or spread awareness of a any bad language/phrasing.

 

I'll also check ti see if any other phrases can be added.

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Message 16 of 33
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Anonymous
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@Toby You forgot a few words then

Message 17 of 33
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MI5
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I doubt anyone could imagine a full list of all possible variations.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 33
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jonsie
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Message 19 of 33
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Toby
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Hi @Anonymous,

Please report any you think I have missed privately. It would be great help.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 20 of 33
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