03-01-2019 17:47 - edited 03-01-2019 17:49
03-01-2019 17:47 - edited 03-01-2019 17:49
For those that are using/have used it, how are you finding it?
I’ve been using it for a month now, made 4 qualifying transactions (in store and online) and not a single one has tracked within the 5 day target that the app claims to take. I sent a message and got the reply that none of them have tracked and so the way forward now is to ‘claim’ for each transaction separately by providing the relevant info asked. This includes the address of the store and uploading a copy of the receipt!?
I wouldn’t be surprised if I lose out on my O2 joining bonus too since it’ll overall take more than a month of joining for my first purchase to track.
I don’t know if I can be bothered to do all this for a bit of cashback, but at the same time I can see the app’s potential and I’m hoping it’ll become more efficient as it progresses. And if it does, then a few quid off my airtime bill would be fab!
I know Quidco payments can take months to actually process too but at least it doesn’t require me to claim each time. One click through and done.
Your experiences, opinions and/or bants 😄 please?
16-01-2019 17:27
16-01-2019 19:11 - edited 16-01-2019 19:12
16-01-2019 19:11 - edited 16-01-2019 19:12
It's a shame the app's not worked for you @mahj. I only got involved with Airtime Rewards through seeing it mentioned on the forum by another member. Never heard of them before that.
Personally, I'm happy I joined as I continue to shop at Waitrose and earn money off future Waitrose shops. But I must admit if I had to go through the rigmarole of having to provide receipts for every shop or prove my online shopping, I'd probably write it off as a mistake and get rid. Too much of a hassle just to claim a bit off your phone bill.
The fact that I shop so much in Waitrose makes it worthwhile for me only because I can claim some money off some of those shops. I've got over £30 pending at the moment which will increase as I shop at Waitrose nearly every week. Pity it doesn't work for you without a load of hassle.
16-01-2019 20:27
31-01-2019 10:15
31-01-2019 10:15
Hey, Boots is back online now! Which is great
26-03-2019 11:18
26-03-2019 11:33
26-03-2019 11:33
Like any new (ish) scheme, I guess it takes time to get it perfect 👌 Glad you got the 3 month one added. Maybe the fault lies with the retailer.
21-04-2019 00:32
26-07-2019 12:52
26-07-2019 12:52
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26-07-2019 12:56
26-07-2019 12:56
26-07-2019 13:18
26-07-2019 13:18
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here