Re: Aerial direct - Page 3

Anonymous · ‎17-04-2015

02 aerial rang. Said they will make my monthly bill cheaper n give me an extra 1g on my data. £17. My phone bill came today n it was same as i always pay £24.44. Went 02 shop they couldnt help they put me through to 02 aerial. After 40min of waitin i got through. The chap said its £28. Then they refund me the rest into my account i said no as i pay by card so u havent got my details. After an hour talking i told him to find the telephone recording an ring me back. Help. Cheers

Anonymous · ‎17-04-2015

Hi ya @toby. I know its a verbal contract but if they havent got a recording then i shud b ok

Anonymous · ‎17-04-2015

Thankyou lads n ladies. Hate typing lol rather speak to people. Thanx again.

Anonymous · ‎17-04-2015

Aerial not again.

Let us know how you get on & don't sign up with them

perksie · ‎17-04-2015

@Anonymous wrote:
Aerial not again.

Let us know how you get on & don't sign up with them

Sadly I think they already have.

Unless the OP can prove breach of contract, I fear they are stuck with it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎17-04-2015

That was my gut instinct @perksie I just hope they hadn't otherwise they have been another victim

perksie · ‎17-04-2015

Hopefully they can get them on incorrect pricing and mis-selling, I can't imagine Aerial would want to go to court over it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎17-04-2015

I wonder if anyone has actually taken it that far.....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎17-04-2015

Well refusing to pay would force Aerial into action of some kind if this cannot be resolved directly with them.

They would then have to defend themselves against a claim of mis-selling or incorrect charging in court.

I doubt they would appreciate the publicity and would probably settle the matter.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Cleoriff · ‎17-04-2015

Well as @Toby offered to help lets hope the OP PM'd him as requested

Veritas Numquam Perit

Anonymous · ‎17-04-2015

Hello everyone.I've just signed a contract with them today and it doesn't seem to be that bad ,how come everyone is complaining about them. Im i missing something here?