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Account change

Anonymous
Not applicable

Hi,

 

I am trying to access my current O2 account which is registered at my current email address, however every time I try to log in, it brings up an old pay as you go account.  How to change it to the account for my current contract which is a different number?

 

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Accepted Solutions

Anonymous
Not applicable
Hi

I would suggest you call O2 on 202 to have your account details looked at.

You can link accounts so you can access them both in your myo2 but once linked you can not unlink them.

https://accounts.o2.co.uk/

Edit;
A similar thread http://community.o2.co.uk/t5/Discussions-Feedback/Linking-accounts/m-p/582530/highlight/true#M39900
Message 2 of 4
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Anonymous
Not applicable
Hi

I would suggest you call O2 on 202 to have your account details looked at.

You can link accounts so you can access them both in your myo2 but once linked you can not unlink them.

https://accounts.o2.co.uk/

Edit;
A similar thread http://community.o2.co.uk/t5/Discussions-Feedback/Linking-accounts/m-p/582530/highlight/true#M39900
Message 2 of 4
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Toby
Former Staff
  • 11577 Posts
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Registered:
Hi Vaz,

Welcome to the community slight_smile

Just to let you know I've created a new thread for your post, as it'll be easier to follow which replies are directed at you.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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MI5
Level 94: Supreme
  • 151917 Posts
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Registered:
Your account could be registered to a different email address?
Call 202 to have your access checked.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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