Re: 4am Texts from O2 NO THANKS !!!!!!

Anonymous · ‎10-06-2013

Why do i get text notifications at 4am from O2 this morning telling me to top up.

Not just one but 5 from 4am till 4:30am as if one isnt bad enough on a Monday morning

WTF is O2 playing at !!!!!!!!!!!!!!

MI5 · ‎10-06-2013

Don't you switch to airplane mode at night? The computer sends them out which as we all know, never sleeps

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2013

No just in case soemthing important happens but these things need to be scheduled at a better time.
Surely they must realise no one wants anything from midnight to 7am.

MI5 · ‎10-06-2013

Except the people who work nights and sleep in the day ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2013

Mayb there should be a tick box on your account where you select only daytime or night time notifications or both

MI5 · ‎10-06-2013

I'm not sure if that's possible but maybe Toby can check for us. I'll flag it and see if we get a response?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-06-2013

Can't you put it on silent when your asleep

MI5 · ‎10-06-2013

@Anonymous wrote:
Can't you put it on silent when your asleep

Re: 4am Texts from O2 NO THANKS !!!!!!

on ‎10-06-2013 09:31

No just in case something important happens

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎10-06-2013

Hi 1977kimmy,

I'll look into this for you.

Thanks MI5 for flagging!

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Anonymous · ‎10-06-2013

Drat me in half asleep mode ha ha