on 24-10-2023 13:41
on 24-10-2023 13:41
Hi
Just checking if anyone has come across people /scam claiming to be from 02 offering a 30% discount off your bill due to bad signals which there always is where i am at the moment so people could get caught out if not careful.
Many thanks
Jane
on 24-10-2023 13:57
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
Scams and Phishing | Help & Support | O2
on 24-10-2023 14:12
on 24-10-2023 14:12
@Anonymous The links in the post above are not working, so I will repost it.
It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/
How to block a number:
on 24-10-2023 15:38
on 24-10-2023 15:38
thank you Bambino for your reply luckily i had a feeling about this and also reported it much appreciated !!
on 25-10-2023 19:51
on 25-10-2023 19:51
There have been several posts on here about this in the last few days - a BBC TV programme and a few articles in the national newspapers have focussed on O2 and these problems.
on 23-02-2024 12:38
It’s still active. Just got a call this morning from them. They are using a dotcom address instead of “.co.uk” which was a red flag for me.
on 23-02-2024 12:49
on 23-02-2024 12:49
Same rule applies
Don't respond to cold calls, however plausible.