20gb data sim only deal what do i do?

on 17-06-2016 17:28
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on 17-06-2016 17:28
has anybody got this deal cause im thinking about getting it cause im still payg and im paying for more data than anything else.
but the thing thats putting me off a sim only deal right now that 0845 and other number scam because i dont want a massive bill and people have said that when they order them online some have been sent a blackberry bolt on instead of the one they wanted.
also what do i need to take with me instore? and what questions do they ask?
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on 17-06-2016 17:45
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on 17-06-2016 17:45
If the numbers are scam numbers you can get your money back and the 0845 one has been blocked http://www.o2.co.uk/help/account-and-billing/missed-calls-from-0845-and-0843-numbers
Other premium rate scams you can find advise on the regulator's website phonepayplus
As for documentation normally you need to be on the electrol register take bills etc to prove address etc. It will depend on your credit rating .
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 17-06-2016 17:45
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on 17-06-2016 17:45
If the numbers are scam numbers you can get your money back and the 0845 one has been blocked http://www.o2.co.uk/help/account-and-billing/missed-calls-from-0845-and-0843-numbers
Other premium rate scams you can find advise on the regulator's website phonepayplus
As for documentation normally you need to be on the electrol register take bills etc to prove address etc. It will depend on your credit rating .
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 17-06-2016 17:55
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on 17-06-2016 17:55
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on 17-06-2016 17:59
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on 17-06-2016 17:59
@Bambino There are instances of wrong tariff application re data Bolton (I am guessing an iPhone) and the 0845 scams are also on here .
But I hope I got my advice correct .
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 17-06-2016 18:07
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on 17-06-2016 18:07
First I'd heard of it @adamtemp64. If the OP is purchasing a sim only tariff, why is that considered a bolt-on? It's a recently new offer, isn't it? An 0845 scam could happen on any network, couldn't it? Are the ones you linked to particular to O2 only?
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on 17-06-2016 18:19
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on 17-06-2016 18:19
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-06-2016 02:08
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on 18-06-2016 02:08
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on 18-06-2016 13:16
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on 18-06-2016 13:16
I've been a contract customer for 15 years and never been scammed. Don't be put off by the infrequ6complaints on here. Just don't click on Facebook links and keep a check on My O2 and you won't have a problem. IPhone customers have had problems with the default data being added as a BB bolt on but it's a simple phone call to change.

