18 Years of 2G (GSM 900) and still no decent 2G service in my town.

[Anonymous]

I am extremely unhappy.

O2 can't seem to get their act together with Wigton - a market town of over 5000 people.

There is NO reception on the MAIN HIGH STREET because we have 1 mast in the wrong part of town to be of any use.

And what makes my blood boil is that I was told by an absolute liar of an O2 employee, spent half an hour telling me how O2 had made a planning application for a new mast in  Wigton and that the local council was the hold up.

I listened to endless mistruths about how there would be a second mast in Wigton, with smaller masts running off it.

On the back of those lies, I took out an additional contract to run as an early replacement for another contract which runs out in a few months time - an effective renewal.

To later learn that O2 hasn't made any planning application and that I've fed mistruths, well that just sends me mad.

I'm sick of it. I'm sick of O2 endlessly getting my hopes up, then to find out later I've been fed mistruths.

What about the TuGo debarcile. Every other O2 agent on the phone thinks the service has been launched when it hasn't. One month, we get a date, for us to be told the next month it's been delayed.

Then there is the boost boxes that are only available to business users with a number of phones on their contracts.

Is it right that 18 years after the launch of GSM, I can't get a signal, O2 can't provide a date for an end to it all, can't sell booster boxes to improve the signal, can't seem to get their act together about TuGo, but have all the time in the world to talk about how they are going to set the world alight with their mythical 4G service?

Look, if you can't get 2G right after 18 years, my grandchildren will be drawing their pensions by the time you get Wigton on 4G!

[Anonymous]

"Now he is using a compass, to measure the signal, that is what the O2 coverage checker is for"

 I'm using an HTC One X+ - The reality of the O2 2G signal strength in Wigton is VERY different than the coverage checker. 

Please understand there is NO signal, not a weak signal, no signal on King Street in Wigton and to North of it. 

[Anonymous]

report it to o2 & they will send out an engineer

[Anonymous]

There are some truths to what o2 said, but due to environmental agency legislation no more masts can be erected, and green eco warrior's also block any plans that do get past environmental agency, so no winners, on a plus note the o2 boost boxes are far more stable than Vodafone version, but as already pointed out at this time only available to business users.
You could always switch to business contract, Bob's your uncle.

[Cleoriff]

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@Anonymous wrote:
There are some truths to what o2 said, but due to environmental agency legislation no more masts can be erected, and green eco warrior's also block any plans that do get past environmental agency, so no winners, on a plus note the o2 boost boxes are far more stable than Vodafone version, but as already pointed out at this time only available to business users.
You could always switch to business contract, Bob's your uncle.

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This thread is over 2 years old so I would presume the original poster is now sorted with a signal. Getting a business contract in order to get a boost box isn't what I would advise. be better to install TuGo if they were still having problems which I doubt...:smileywink: