02 calls not being received.

DISGRUNTLEDSY · ‎17-09-2018

Apparently at the moment (17/09/18) some people are NOT receiving calls from other 02 users, this was gleamed from a "02 Live Chat Guru". TODAY.

I am one of the peeps, and after a Sim swap, Im'e not happy!

Have tried all the usual suspects that they sugest, complete waste of time, and how many more times do I have to tell them the same details..............

A non service that is heading for another Sim swap with Vodaphone!

Good luck!.........

MI5 · ‎17-09-2018

First we've heard about it to be honest.
What exactly is the issue?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎17-09-2018

Uh live chat, they don’t know their head from their feet, don’t believe anything they tell you

Cleoriff · ‎17-09-2018

@DISGRUNTLEDSY

I must be one of the lucky ones then. I am on O2 and so is my son and grandson. I have had calls from both of them today

Veritas Numquam Perit

Bambino · ‎17-09-2018

@DISGRUNTLEDSY It may be an issue local to your area. Call customer service on 202 from your phone. You're more likely to get a satisfactory answer that way rather than using Live Chat.

I DO NOT WORK FOR O2

jonsie · ‎17-09-2018

@Marjo @EmilieT @Martin-O2 any possibility of checking this with O2, so we know that it's not just live chat telling more porkies?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

DISGRUNTLEDSY · ‎19-09-2018

Problem solved now, moved to Vodaphone!

MI5 · ‎19-09-2018

Drastic but no doubt effective, hopefully.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-09-2018

That's that sorted then!

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS