Re: 02 Priority Competitions

Anonymous · ‎21-02-2018

Has anyone else had any issues with 02 priority competitions.

I received a call last year from 02 Priority telling me I had won Ed Sheeran tickets for June 2018 in Newcastle. They took my email address and said I would be sent further information. I have never received anything and when i tried to contact 02 priority had problems getting through to someone and when I did they told me the winners call comes from a different number but that I would definitely hear from them. I want confirmation as to whether I have definately won them and the dates etc. I don't appear to be listed on the winners list online!

MI5 · ‎21-02-2018

Try calling customer service to chase them up
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-02-2018

Can you help @Martin-O2

@Notts123 has been told by customer service that calls come from a different number.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎21-02-2018

So ask customer service for the number to call ?
The only viable help link I can find is here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Business)... which refers you to customer services if you need to speak to someone for help, so you'll definitely need to call and ask again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.