Solved: micro mast account

mircomast · ‎19-06-2021

hello,

i have a buisness that has a micro mast inside for o2/ telefonica

we are having some works done wich require the infrastructure to be moved/ switiched off can someone please get in touch

MI5 · ‎19-06-2021

@mircomast

You'll need to contact O2 business on 8002 or your enterprise account manager.

This is a customer forum, not customer services, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-06-2021

@mircomast

You'll need to contact O2 business on 8002 or your enterprise account manager.

This is a customer forum, not customer services, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎19-06-2021

just to add @micromast

You may also be charged to move the mast, and o2 will need to carry out a new survey and other works for it to be moved.

Your Enterprise Account Team will be the best people to contact in the first instance...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎19-06-2021

Any requirements for surveys or cost will be advised by your accounts team.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

sheepdog · ‎19-06-2021

Just put out a rumour its a 5G mast and before you know it, you'll have a mob removing it free of charge

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