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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! leaver wants to keep number & phone but remain with O2

We are a small business with 15 phones with O2 Business and one of our staff is leaving. He'd like to take his phone and number with him but stay with O2. Can anyone tell me how we go about organising this?

Invoices

How can paper invoices be stopped?And only have invoices sent to email address.Currently receiving both, but want to be saving paper/recycling.

Seeing someone else's contract on my account

I wanted to see when my contract ends/if I'm eligible for an update, so I logged in to my account (Business) and went to Manage Contracts > View contract dates and upgrade options. However, when I click on that I'm shown someone else's phone numbers ...

need your bank details for payment due tomorrow

please send youe bank details, my payment is di ue tomorrow account [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Overcharged

I've had a business contract for 16 years, all paid monthly by direct debit at £40 a month.I queried this amount today and have been told I've been paying too much. I should only be paying about £15. So I asked for a refund for all those years. Told ...

GPRS calls massive charge

We have an O2 business account with two contracts, each offering a 20GB data allowance. Today, upon reviewing our bill we were shocked to discover recurring charges for GPRS calls amounting to a total of £829.00. It's particularly surprising because ...

Roaming data not working

O2 roaming not working no data

No coverage away from WiFi

I moved to a business plan, in January I did question at the time but was told aerial direct was part of 02 , they would still be my provider and cheaper bills. Fast forward to May where I have no service when away from WiFi, plenty data left. New si...

Virgin Media O2 Business Launches Teams Phone Mobile

The Future is Calling: Virgin Media O2 Business offers Microsoft Teams Phone Mobile to supercharge business productivity and flexibility - Virgin Media O2https://news.virginmediao2.co.uk/the-future-is-calling-virgin-media-o2-business-offers-microsoft...

Business contract

I want to close my business account and transfer the phones to a personal use

O2

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