Solved: Unlocking Iphone6s on O2 Business

Anonymous · ‎19-12-2017

Hi

I have recently received a new Iphone 7 and business Sim from my company (retained my phone no).

I want to request the old device (Iphone 6s) to be unlocked. How do I go about this and is there any

problem given I've taken my no across to the new phone.Obviously I want to unlock the old device without

any adverse impact to the new device and associated Business account with O2.

The old Sim was deactivated by O2 in the 6S and now connects only via WIFI.

Appreciate your advice.

Fltops80

MI5 · ‎19-12-2017

Just follow the guide here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
Your new phone won’t be effected at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-12-2017

Just follow the guide here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
Your new phone won’t be effected at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎19-12-2017

Good morning @Anonymous! Let us know if the above was of help to you? And welcome to our forum!

O2

Unlocking Iphone6s on O2 Business

02 app

Regarding my phone

change address

Refund and close account .

Change name on account