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Requesting specific numbers

Harbourmaster
Level 1: Joiner
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Thanks in advance to anyone who takes the time to reply here...

 

I used to have a bunsiness contract and stupidly used my number as the 2FA for several online accounts. It's been over a year since the contract ended and unfortunately I need to get back in to some of those accounts. I've spent dozens of hours on the phone and had lots of mixed messages. My understanding so far is that after 6 months the number goes back into a 'pool' of sorts but haven't been able to get a straight answer on whether or not I can request the number and if so, how.

 

From reading other community posts it seems like if you kick up enough of a fuss then it becomes possible but does anyone know who to get in touch with / how to speak to the right person?

 

Cheers! 

Message 1 of 13
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O2Lisa
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Hi @APutt, I've just seen your private message smiling

I'll be with you shortly

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Message 11 of 13
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Rick_
Level 1: Joiner
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Hi @O2Lisa, I am in a similar position and wonder if my previous number might still be available? Thanks. 🙂

Message 12 of 13
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O2Lisa
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Hi @Rick_ I'll look in to it for you and see what we can do 😊

I'll message you privately and we can discuss it further.

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 13 of 13
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