Hi Everybody, Does anyone know the process by which we can gain access
to an old number which was changed? Tried calling customer service, they
have bounced us around or hung up. Had a fair few lies that they had
carried out the action. Been told to ...
We all know that won't work. o2lisa looks like she has a potential
solve. Cheers though mate, if you have someone higher up the ladder to
contact please do message me. I think it will have to be raised above.
Hi MI5, We're within 6 months, o2 have confirmed the number has not been
re-allocated. Can't update the number as access requires the old number
for 2fa. As mentioned before this is actually service provided, hoping
someone knows the procedure as we'...
Hi @O2Lisa, we're having the same issue described in this post. Please
could you message me and help. Currently doing circles in customer
service, even being sold new contracts on the promise this resolves the
issue. I'm online now and would really a...