Help needed
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on 05-06-2024 13:18
Well, O2 dont ans calls anymore... I am up to 6 hours now in unanswered calls.
I have tried to log onto my business account and the number it gives for verification text is not on my account?
Any ideas... maybe move to Vodafone!
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on 05-06-2024 13:23
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on 05-06-2024 13:23
If you have been on hold for 6hrs, Hang up and call again, as your call has probably dropped into an IVR blackhole (this happens with all call centre operators)
Or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 05-06-2024 13:54
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on 05-06-2024 13:54
@mdc Also take a look here: Contact Us | Business Customers | O2 Business
Or if you're that unhappy: Cancelling your contract - An updated guide - O2 Community

