Just found out that one of my phones that I am using for my young 13 year old boy who is on a 2gb tariff that I have been charged extortionate interest that is just not ethical.
I deliberately put him on a low tariff as I didn’t want him using the phone while at school.
Yes you do get a warning at 80% and then 100% but I thought it was then capped.
Today I have learned that you can continue too easily and the only way is by seeing huge bills.
2.5p per MB is then charged so if he went 1GB over we are talking nearly £30.
Unfortunately I don’t check my bills until now when I am negotiating new contracts.
So 02 are offering me 24GB deal for £18 but if I went from using 2GB to 3GB I would get charged an additional £30 how is that legal.
This has now brought a lot of stress to us as a family as I have overpaid thousands on that number where we have not knowingly gone from 2GB to 9GB and nearly £200 that has cost us in 1month alone.
Surly this is not legal can I please have your thoughts on where I stand.
Kind Regards Paul
