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End of contract.

Constabulary
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My three year contract has finished but I wish to keep the mobile phone only paying for the sim. I have been asked for the original password given on the completion of contract 3 years ago but I no longer remember it.  I have changed my account password with O2 various times will this later one be the one they are asking for?

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MI5
Level 94: Supreme
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@Constabulary 

They want the security word which you can update under your details in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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@Constabulary wrote:

My three year contract has finished but I wish to keep the mobile phone only paying for the sim. I have been asked for the original password given on the completion of contract 3 years ago but I no longer remember it.  I have changed my account password with O2 various times will this later one be the one they are asking for?


 

The first sentence above @Constabulary does not make you intentions completely clear, but if you intend staying with O2 once your contract ends, you might want to "upgrade" to something cheaper. At the moment, there are five O2 deals available on :-

 

SIM Only Deals: Compare our best in July 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/

 

They are :-

 

Oxonian_0-1721936031831.png

 

Please let us know if you have any queries. 👍

 

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MI5
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Yet the question was about passwords....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Constabulary
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Many thanks.  It seems my problem has now been rectified. Just waiting for confirmation. Once again Many Thanks.

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Oxonian
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You are welcome @Constabulary ; hopefully you found a SIM-only deal at a price that you considered reasonable. 👍

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