End of contract.

[Constabulary]

My three year contract has finished but I wish to keep the mobile phone only paying for the sim. I have been asked for the original password given on the completion of contract 3 years ago but I no longer remember it.  I have changed my account password with O2 various times will this later one be the one they are asking for?

[MI5]

@Constabulary 

They want the security word which you can update under your details in your MyO2.

[Oxonian]

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@Constabulary wrote:

My three year contract has finished but I wish to keep the mobile phone only paying for the sim. I have been asked for the original password given on the completion of contract 3 years ago but I no longer remember it.  I have changed my account password with O2 various times will this later one be the one they are asking for?

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The first sentence above @Constabulary does not make you intentions completely clear, but if you intend staying with O2 once your contract ends, you might want to "upgrade" to something cheaper. At the moment, there are five O2 deals available on :-

SIM Only Deals: Compare our best in July 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/

They are :-

Please let us know if you have any queries. 👍

[MI5]

Yet the question was about passwords....

[Constabulary]

Many thanks.  It seems my problem has now been rectified. Just waiting for confirmation. Once again Many Thanks.

[Oxonian]

You are welcome @Constabulary ; hopefully you found a SIM-only deal at a price that you considered reasonable. 👍