Data don’t work

[Aleksandra3]

Hello. My incoming calls and data is not working. I’ve paid my bill today. I know it’s late but I’ve paid. Could you switch it on please

[Bambino · Accepted solution]

@Aleksandra3 It can take 48 hours for monies to clear O2's account. To avoid problems like this in the future, set up a Direct Debit, which is what you're supposed to do.

In the meanwhile, you need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support