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Changing from business to sim only tarrif

Bu
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I changed my tariff from business to sim only in March. I chose to keep my number but the temporary number I used to do this is still active. How do I get rid of the temporary number?
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MI5
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@Bu 

You'll need to complete a transfer request https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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If this is an iphone go to settings/mobile/my number and check the correct mnumber is there @Bu 

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Bev13yorks
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Can i ask how you did this please?  Were you at the end of the contract or did you change it part way through?

 

thanks

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Cleoriff
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@Bu?

Veritas Numquam Perit

Girl in a jacket
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