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on 07-10-2018 19:15
Hi there,
I have been with O2 business for morecthab 10 years. I have two lines and we have recently moved house, we have 23GB on each line with it normally sufficient, as I have to run connection oriented applications I need active connection.
Thought I would be ok with O2 because I never use my allocated 23GB x 2. Unfortunatly I have been charged £240 in last month just for data shich is a one off, if you see my usage it is normally not even half of the allocated allonce, it is really unfair how much I have been charged.
Really need O2 business to understand and do something about it.
I have been with O2 business for morecthab 10 years. I have two lines and we have recently moved house, we have 23GB on each line with it normally sufficient, as I have to run connection oriented applications I need active connection.
Thought I would be ok with O2 because I never use my allocated 23GB x 2. Unfortunatly I have been charged £240 in last month just for data shich is a one off, if you see my usage it is normally not even half of the allocated allonce, it is really unfair how much I have been charged.
Really need O2 business to understand and do something about it.
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on 07-10-2018 19:17
@Badar you'll need to call business CS on 8002 as we are all customers here like youeself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-10-2018 19:17
@Badar you'll need to call business CS on 8002 as we are all customers here like youeself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-10-2018 19:19
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on 07-10-2018 21:33
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on 07-10-2018 21:33
Hang on so, you used over your 23Gb data on each line and as such you have been charged an overage for the excess data that you have you used..
Its simple really you used it you pay for it, not sure why you think you should get it folr nowt..
Its simple really you used it you pay for it, not sure why you think you should get it folr nowt..
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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