cancel
Showing results for 
Search instead for 
Did you mean: 

what happened when my contract finished?

Anonymous
Not applicable

my contract is due to finish soon, will the phone charge just stops and just the tarriff continures/

Message 1 of 4
19,108 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:
If you are on refresh you will stop paying for the phone and just continue with the airtime payment.
If on a normal contract you will just continue paying the same monthly fee until you either cancel, upgrade or change to a sim only plan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 4
19,100 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 126405 Posts
  • 832 Topics
  • 7558 Solutions
Registered:

Hi @Anonymous

You have to give notice else it will continue as a rolling contract (tariff dependent) All info here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
19,103 Views

MI5
Level 94: Supreme
  • 149971 Posts
  • 641 Topics
  • 28564 Solutions
Registered:
If you are on refresh you will stop paying for the phone and just continue with the airtime payment.
If on a normal contract you will just continue paying the same monthly fee until you either cancel, upgrade or change to a sim only plan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
19,101 Views

jonsie
Level 94: Supreme
  • 94379 Posts
  • 611 Topics
  • 7033 Solutions
Registered:

Once the phone plan is finished, if you are happy with your current phone, it may be beneficial to end the airtime contract and go onto sim only.

Message 4 of 4
19,018 Views