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Anonymous
Posts: 0
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unlocking iPhone

i have been trying to unlock my phone now for over a week now and the systems are constantly down, does anyone know how to unlock my phone to use any networks or when the stystems will be working again?

Posts: 87,664
Topics: 532
Solutions: 11,159
Registered: ‎04-04-2012

Re: unlocking iPhone

How to unlock here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
But we have no idea when o2 will fix their issues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 69,901
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: unlocking iPhone

It just seems this problem is only with iPhones but it's been affecting customers for too long now. 

Anonymous
Posts: 0

Re: unlocking iPhone

have you called customer services or even tried calling Apple support to make sure their isnt any errors on their systems as you need to use iTunes to complete the unlocking procedure?

Posts: 69,901
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: unlocking iPhone

Since ios9 you don't need to connect to iTunes, simply insert another network sim once the unlock successful message has been received. 

Anonymous
Posts: 0

Re: unlocking iPhone

sorry was just gfoing by what i had to do a couple of weeks ago when i unlocked my iPhone  7 

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Posts: 69,901
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: unlocking iPhone

No problem at all, it wouldn't do any harm connecting to iTunes but it's just not necessary now.