Re: transferring data

val5 · ‎24-12-2021

How long does it take for your apps to download when you upgrade your phone. It has been 24 hours now and they are still not downloaded. I cant use most of the apps that are on my phone

gmarkj · ‎24-12-2021

You need to tell the phone that you are switching @val5.

Most manufacturers have an app that will do it - what phone are you moving from/to?

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val5 · ‎24-12-2021

thanks for the response @gmarkj . I have switched from an iphone 11 to an iphone 13. I dont remember it taking this long to do the last time i upgraded

gmarkj · ‎24-12-2021

Did you back up the 11 before logging into the 13? And did you tell it to install from a backup?
My knowledge of iOS is limited so I'll mention someone who knows a lot more than me!

Any ideas @MI5 ?

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Link to our guide on how to contact them can be found here

MI5 · ‎24-12-2021

Not without more info.....?

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