cancel
Showing results for 
Search instead for 
Did you mean: 

switching from pay as you go to monthly

Tommy3
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

got my wifes old iphone 5 and swtiched sims, but I'mon pay as you go so can't get apps like Tu Go (can't get mobile signal in house).  I want to change to monthly (cheapest) but 02's web page keeps offering me a new phone or a new sim - I want to keep what I've got and just go on monthly.....help

Message 1 of 6
5,238 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
5 REPLIES 5

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Some help from o2 here
https://www.o2.co.uk/upgrade/move-to-pay-monthly
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
5,201 Views

Tommy3
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

But I don't want a new sim (only just got the one for the iphone) or a new phone, just to change my pay as you go to a contract

Message 4 of 6
5,196 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

You will have to have a new sim with a monthly contract on it I’m afraid.
Contract and PAYG sims are different and one won’t work for the other.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
5,189 Views

Anonymous
Not applicable
You can have a sim only contract but keep your current phone. To do a full contract you would need a new phone & tariff
Message 6 of 6
5,174 Views