on 26-12-2012 11:06
on 26-12-2012 11:06
Hi, my sim has been damaged, part of the damage makes 4 of my sim number digits unreadable, but to order a new sim online you need to enter this number. What is this best thing to do from here for a new sim quick as possible? Any help would be appreciated thanks
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on 26-12-2012 11:11
on 26-12-2012 11:11
ring customer services or pop in to a local o2 store and pick one up and ask them to arrange the simp swap
on 26-12-2012 11:11
on 26-12-2012 11:11
ring customer services or pop in to a local o2 store and pick one up and ask them to arrange the simp swap
on 26-12-2012 14:24
thanks for your quick response, but the message wasn't that clear, bit I was wondering more along the line of if i could retrieve the number through the phone somehow or is this not possible thanks, otherwise i will call to my local o2 shop
on 26-12-2012 14:30
on 26-12-2012 14:30
The number is on the sim.
on 26-12-2012 14:42
i know the number is on the sim, but 4 of the number are not visible through damage.
on 26-12-2012 15:55
on 26-12-2012 15:55
@adamtemp64 wrote:ring customer services or pop in to a local o2 store and pick one up and ask them to arrange the simp swap
on 26-12-2012 15:59
on 26-12-2012 15:59
on 27-12-2012 08:05
on 27-12-2012 08:05
Ok for clairty can you further explain your issue as the swap my sim is not where you order a replacement sim but a place to change from normal to micro/nano sim.
Do I take it you damaged your old sim cutting it down to size for an iphone?
To get a micro/ nano sim you either go to the store or request here http://freesim.o2.co.uk/freesim/?campaign=1030 micro or for nano http://freesim.o2.co.uk/freesim/?campaign=1059 neither ask for your ssid.