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problem with settings

Anonymous
Not applicable

Hi there,

I bought iphone 5 and i am in a contract with o2 with 100mb internet.But i cant use my internet.How can i make my settings.

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adamtemp64
Level 66: Unequalled
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ring 202 and get them to check you have the iphone data bolton if on standard data ask them to change it to iphone data and it will work if not change the apn's to mobile.o2.co.uk
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:
ring 202 and get them to check you have the iphone data bolton if on standard data ask them to change it to iphone data and it will work if not change the apn's to mobile.o2.co.uk
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
Hi and Welcome to the forum,

On top of the advice given already maybe trying this may help.

Go into settings, general , mobile/cellular data to ensure both 3G and mobile data are toggled to on.

Possibly resetting via settings, general , reset , reset network settings may help.
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Anonymous
Not applicable

I reset the settings i try with everything but nothing.I see 3g on the screen but when i try to use interent just i have any conection

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Anonymous
Not applicable
Have you done what Adam suggests ?
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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  • 1316 Solutions
Registered:
as I said talk to o2 on 202 or go into settings> general> mobile/cellular data> mobile / cellular data network> change to mobile.co.uk if not on an iPhone data bolton.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

Where you able to sort this out Hristina_Doneva ?

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