phone getting repaired need esim

[ntharm]

Hi, 

I am currently using an esim and need to give my phone in for repair. I've been told I need to factory rest the device before handing it in for repair, which will wipe out my esim.

What's the process to transfer my esim back once the phone is repaired? Can I use my existing esim QR code? Thanks 

[MI5 · Accepted solution]

@ntharm 

You can use your existing QR code up to 3 times on the same phone.

If you get a different phone back, you will need a new esim pack from O2.

[ntharm]

Thanks for the quick response 

[ntharm]

Also, do I need to Un register the esim before factory resetting? 

[MI5]

Just reset the phone.