o2 wanting to verify my age

[Anonymous]

Ive been on o2 payandgo on my iphone for a while now, and today when i try to access certain sites, it wants me to verify my age.
Why now?? Or can i change my settings to get round this?

[Anonymous]

You can indeed go to a store... at your own expense in time and money.
Can we expect the home broadband providers to be checking our ages every other month from now on ?
I have proved that the age verification is not a one off event by bing asked twice in a year to prove my age.
Had my contract with O2 said something along the lines that by signing, I would be required to verify my age as often as O2 saw fit, then I'd have left it on the counter and gone else where.

[Anonymous]

You can indeed go to a store... at your own expense in time and money.
Can we expect the home broadband providers to be checking our ages every other month from now on ?
I have proved that the age verification is not a one off event by bing asked twice in a year to prove my age.
Had my contract with O2 said something along the lines that by signing, I would be required to verify my age as often as O2 saw fit, then I'd have left it on the counter and gone else where.

Bing is a different company and o2 are not allowed to share customer data under the data protection act. Lets just clear this up..
Is this a bit of a pain? Yes...
Are mobile companies trying to cover their ass? Yes.. just like all companies do and most if not all 18+ sites have an age verification system.
How each company implements that age verification system is up to that company, o2 are not saying you can not go to a website... they say they are just checking you are of the age...
Do you all you guys carry on like this when a bank does a security check on a credit or debit card transaction? I doubt it..
I have been driving for 7 years but have been pulled up on a random check by the police... and asked to produce my documents because of the type of car I have....
It is a pain but its the world we live in with sick people just wanting to take advantage

[Anonymous]

Ok so I phone up and verify my age to customer services for my iPhone so I askedabout verifying my age for my iPad 3G and I'm told to do that I need to go into a store.
If anyone can explain that one to me then they deserve a prize!

[Anonymous]

It starting happening to me last night!
Called O2 c/s this morning and kicked up a fuss.
Block lifted in minutes and £10 credited to my account for inconvenience!
Good c/s, but also a pointless action by O2!

[Anonymous]

Just to clarify, eventually its going to become law for all networks to do an age verification check on customers.  O2 just started doing it first.  They could have waited a bit but essentially would have been forced to later anyway.

Theres three ways to verify your age - credit card, phone cs or store visit.  once verified the restriction gets lifted and you get a text to let you know.  you're supposed to turn your phone off/on when you get the text otherwise the restriction may not lift properly, meaning you have to go through the process again at a later stage.

If you've done everything the right way round and it didn't work first time then you have genuine cause for complaint, otherwise you don't.

[Anonymous]

Its well out of order you take out the contract you have to be over 18 if you give it to a child that is your problem o2 shouldnt stick there nose in were it doesnt concern them

[perksie]

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@Anonymous wrote:

Its well out of order you take out the contract you have to be over 18 if you give it to a child that is your problem o2 shouldnt stick there nose in were it doesnt concern them

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You're a bit late to the party on this one as this happened over a year ago, it applies to all UK mobile operators not just O2, and you have to comply with it, more here:

http://blog.o2.co.uk/home/2011/03/mobile-phones-and-age-verification-your-questions-answered.html

It's irresponsible people who give unrestricted access to young children who have caused this.

[Anonymous]

The words nanny state spring to mind

[Anonymous]

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@Anonymous wrote:

The words nanny state spring to mind

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That may be but the networks have to apply the rules.