Solved: o2 contract runs out this month, need to cancel

Anonymous · ‎03-11-2012

Hi, my contract runs out this month and I was wondering how I could cancel my contract so that it doesn't roll on month by month

MI5 · ‎03-11-2012

Call CS on 202 and give notice (30 days required). If you request your PAC and use your number on a different network the contract will end immediately the number is transferred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎03-11-2012

Call CS on 202 and give notice (30 days required). If you request your PAC and use your number on a different network the contract will end immediately the number is transferred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-11-2012

Thanks, does the 30 days notice thing mean I'll have to pay another bill for this month then? The contract renewal date is 1st November

MI5 · ‎03-11-2012

Yes you will, it is 30 days from the point you give notice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-11-2012

Great... haha

Thanks

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