my phone is completed dead - iphone XR - new in Dec - cannot get anyone to help me sort this
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on 30-03-2020 11:34
not dropped, not in water - put on charge last night - now completly dead , wont turn on - tried different chargers - tried the hard re starts etc
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on 30-03-2020 11:35
Try holding power button whilst you connect to a charger and keep power button pressed for at least a minute.
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on 30-03-2020 11:47
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on 30-03-2020 11:47
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on 30-03-2020 11:48
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on 30-03-2020 11:48
I'd contact Apple for help then https://www.apple.com/uk/retail/geniusbar/
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