mobile upgrade code

[mac3187]

Come on O2.  I have been waiting 30 - 40 mins twice on your customer services number for someone to be able to text me the mobile upgrade verification code.  First time I got cut off, second time got bored, can't even get the number to be sent through my o2 homepage on the internet....what gives ?  Get someone to call me on my phone..... they know the number and I can see that the upgrade is waiting to go on my o2 homepage.....  frustrated. 

[Anonymous · Accepted solution]

Hi.

We are all customers too.

The network has had issues today so try to be patient.

Or try live chat.

http://www.o2.co.uk/mobile/contactus

[perksie]

O2 cannot identitfy you from a forum post and it would be an enormous security breach if they could.