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Anonymous
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I have an Iphone (1st genration-yes! first generation). All was well, until recently. I now cannot send mail on the 02 server. I get the message: cannot connect to smtp_02 server. I can send mail at home via my ntl wi-fi, but not when I am out. I recently changed my loggin details for the 02 website. Do I need to change these in the mail settings on my phone too? Or what?

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MI5
Level 94: Supreme
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Yes, the phone needs the same settings that the server sees when your on your PC. It's your outgoing server that is reportin the issue so make sure your email and password are correct in outgoing settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28842 Solutions
Registered:
Yes, the phone needs the same settings that the server sees when your on your PC. It's your outgoing server that is reportin the issue so make sure your email and password are correct in outgoing settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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