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Anonymous
Not applicable

I have an Iphone (1st genration-yes! first generation). All was well, until recently. I now cannot send mail on the 02 server. I get the message: cannot connect to smtp_02 server. I can send mail at home via my ntl wi-fi, but not when I am out. I recently changed my loggin details for the 02 website. Do I need to change these in the mail settings on my phone too? Or what?

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MI5
Level 94: Supreme
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Yes, the phone needs the same settings that the server sees when your on your PC. It's your outgoing server that is reportin the issue so make sure your email and password are correct in outgoing settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Yes, the phone needs the same settings that the server sees when your on your PC. It's your outgoing server that is reportin the issue so make sure your email and password are correct in outgoing settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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