Re: lost phone

Anonymous · ‎02-01-2017

Hi evryone. Happy New Year to you all.

Ok. so i'm trying to see my bill on line but i'm getting told that this isn't working at the moment. is anyone else haveing trouble viewing their bills on line? xx

jonsie · ‎02-01-2017

It's working for me both online and the app. Have you cancelled the sim?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-01-2017

Mine working fine.
Have you actually lost your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-01-2017

Not sure I can understand the post @Anonymous. You have titled your thread Lost Phone...but are talking about your bill? Anyway if you have lost your phone all the info you need is here

http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

Online form here https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

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