Solved: just upgraded

Anonymous · ‎18-11-2013

I have just ordered my new iPhone 5c and can't wait for it to come. It is an upgrade from iPhone 4, just had a thought, I'm guessing it will come with a new SIM card but will it still be the same number that I have. This is probably a silly question and it probably will but just checking. Thanks for any help

MI5 · ‎19-11-2013

That means the sim swap has started.
Keep rebooting the new phone until you get a signal....

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Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

adamtemp64 · ‎18-11-2013

you will get a nano sim and you use the swapmysim service to ensure you keep your old number.

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MI5 · ‎18-11-2013

You will get a new sim card so use this form to keep your number.....http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎18-11-2013

Just to add perform a back up on iTunes or iCloud with your iPhone 4 ,and when your ready use that back up to put all your data on the 5c.

Enjoy your new iPhone.

Toby · ‎18-11-2013

Enjoy the new phone willsmum and let us know what you think of the new features it will bring

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Anonymous · ‎19-11-2013

Thanks everyone, got my phone today and in the middle of setting it up now, I'll let you know how I get on

Anonymous · ‎19-11-2013

Awesome.

It can take approx up to 24 hours for the signal to settle.

Keep turning it off and on to help the reset.

jonsie · ‎19-11-2013

Enjoy!

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MI5 · ‎19-11-2013

@Anonymous wrote:
Thanks everyone, got my phone today and in the middle of setting it up now, I'll let you know how I get on

Hmmmm, been quiet for a while - I guess you're having a play with the new toy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎19-11-2013

thanks, i did the simswap thing but now both phones say no service lol, backed up the old one first

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