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ipad 1 on o2 'could not activate mobile data network'

Anonymous
Not applicable

I have an ipad 1 and when i try using safari I get a message saying 'could not activate mobile data network' and it will not connect to the app store either. but when I connect to wifi it works.

 

I have a monthly data plan too.

 

Any ideas welcome

 

Chris

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adamtemp64
Level 66: Unequalled
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Settings> general> reset> reset network settings

 

It just ensure every thing is ok.

 

you will have to input wifi codes again.

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Message 6 of 6
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adamtemp64
Level 66: Unequalled
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What is in the mobile data apn?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 6
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Anonymous
Not applicable

APN: ibrowse.o2.co.uk

Username: browse

Password: password

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adamtemp64
Level 66: Unequalled
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Strange that is what mine is showing just checked 

 

have you tried a reset network settings?

 

I take it you have checked that you have data left in the account section of mobile data.

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 6
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Anonymous
Not applicable

i do have a lot of data left.. What is the reset netork settings?

 

Message 5 of 6
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Settings> general> reset> reset network settings

 

It just ensure every thing is ok.

 

you will have to input wifi codes again.

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 6
3,259 Views