cancel
Showing results for 
Search instead for 
Did you mean: 

incoming photos messages

Anonymous
Not applicable

Hi

 

why do all photos which are sent to my iphone held on the O2 server, and don;t come through to my phone?

 

also, why has the "chat" supoort service been out of action for more than four days?

Message 1 of 9
3,127 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Check with Customer Services by telephone that your account has mms activated.

Ensure you've not turned off mms in your s:(things accidentally.

Finally turn the phone off and on to reset it.

I've not seen any issues with Live Chat but I wouldn't use that service for account queries.

View solution in original post

Message 3 of 9
3,119 Views
8 REPLIES 8

Anonymous
Not applicable

Have mms ever come through to your phone or has ir never worked

Message 2 of 9
3,124 Views

Anonymous
Not applicable
Check with Customer Services by telephone that your account has mms activated.

Ensure you've not turned off mms in your s:(things accidentally.

Finally turn the phone off and on to reset it.

I've not seen any issues with Live Chat but I wouldn't use that service for account queries.
Message 3 of 9
3,120 Views

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

MI5
Level 94: Supreme
  • 151679 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Live chat rocks slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 9
3,083 Views

Anonymous
Not applicable
Are you feeling ok mi5 slight_smile
Message 6 of 9
3,072 Views

Anonymous
Not applicable

@jonsie wrote:

Live chat is working fine for me.


Define 'Working Fine' LOL!!

Message 7 of 9
3,066 Views

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Used it twice in a week and got both problems instantly resolved so fair play:smileyhappy:

Message 8 of 9
3,061 Views

Anonymous
Not applicable
Something's looking up then
Message 9 of 9
3,053 Views